Team CarePal Website Privacy Policy

Last Updated: October 2026

Privacy Policy for visitors to the public website teamcarepal.com. For how we handle information in the Team CarePal app, please see our Platform Privacy Policy.

This Website Privacy Policy is governed by Alberta’s Personal Information Protection Act (PIPA) and other applicable privacy legislation.

CND Creations Inc. operating as Team CarePal (“us”, “we”, or “our”) operates the public website www.teamcarepal.com (the “website”).

Nothing contained in this Privacy Policy is intended to create a contract or agreement between us and you.

Personal Information Collection, Use, Disclosure and Consent

Personal information may include your geographic location and technical and browser information related to your visit to our website. We may collect contact information, technical data, and cookie and analytics information through Google Analytics.

Unless you have consented in advance, or as permitted or required by law, Team CarePal uses and discloses personal information collected through the website only for the purposes for which it was collected and in accordance with this Privacy Policy.

We will tell you why and how we collect, use, and disclose personal information; obtain your consent as required; and handle personal information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your personal information and allowing you to request access to, and correction of, your personal information.

We use website-related personal information to:

  • Respond to inquiries and requests, including messages submitted through contact forms, email, or other website communications;
  • Provide you with information about Team CarePal, including our products, services, features, updates, or future offerings that you request or that may reasonably be of interest to you;
  • Operate, maintain, and improve the website, including monitoring performance, diagnosing technical issues, and enhancing functionality and usability;
  • Analyze website usage and trends, including through analytics tools such as Google Analytics, to understand how visitors use the website and to improve content and navigation;
  • Provide a high standard of website visitor experience; and
  • Meet regulatory requirements.

You provide implied consent when visiting our website where our purpose for collecting, using, or disclosing your personal information would be considered obvious or reasonable in the circumstances. Consent may also be implied where you have notice and a reasonable opportunity to opt out of having your personal information used for mail-outs or marketing and you do not opt out.

We may collect, use, or disclose personal information without consent:

  • When permitted or required by law;
  • In an emergency that threatens an individual’s life, health, or personal security;
  • When the personal information is available from a public source;
  • When we require legal advice from a lawyer;
  • For the purposes of collecting a debt or protecting against fraud; or
  • For other legally established reasons.

Log Data and Analytics

We may collect information your browser sends whenever you visit our website (“Log Data”). This may include your Internet Protocol (“IP”) address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, and other statistics.

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), on our website. Google Analytics uses cookies and similar technologies to help us understand how visitors use the website and to compile reports on website activity. It may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. This information is transmitted to and stored by Google and is subject to Google’s privacy policies. To opt out of Google Analytics tracking, visit the Google Analytics opt-out page.

Cookies

We use cookies, web beacons, and similar technologies. These are small text files stored on your browser or device, or images on web pages that track activity on the website. We use them to collect certain information to improve your online experience.

You can set your browser or device to refuse all cookies or to alert you when a cookie is being sent. Declining cookies will prevent web beacons from tracking your activity. If you delete or decline cookies, some parts of the website may not function properly. Our website does not currently change the way it operates when it detects a “do not track” or similar signal.

Communications

If you sign up, we may use your personal information to send newsletters, updates, and other information that may be of interest to you. You can opt out of any or all of these communications at any time by using the unsubscribe link or instructions in any email we send.

Compliance With Laws

We may disclose personal information where required or permitted by law, including in response to a subpoena, court order, or lawful request from authorities, or where necessary to protect the security or integrity of our website.

Security

The security of your personal information is important to us. We use reasonable administrative, technical, and physical safeguards to protect personal information collected through our website. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

International Transfer

We may transfer personal information to contractors, service providers, and other third parties who support our business (such as web hosting, analytics, and email service providers). These parties are contractually required to keep personal information confidential, use it only for the purposes for which we disclose it, and handle it to the standards in this Privacy Policy.

We may process, store, and transfer your personal information to locations outside your province or country, including cloud-based servers. In these cases, governments, courts, law enforcement, or regulatory agencies in those jurisdictions may be able to access your personal information under their laws. Whenever we engage a service provider, we require that its privacy and security standards meet this Privacy Policy and applicable Canadian privacy legislation. By using our website and providing personal information, you acknowledge and consent to this processing, storage, and transfer.

Links to Other Sites

Our website may contain links to third-party websites that we do not operate. We provide these links for your convenience. We encourage you to review the privacy policies of those websites, as we do not control and are not responsible for their content or privacy practices.

Children’s Privacy

Our website is intended for a general audience and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information to us, please contact us so we can remove it.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. We will display a prominent notice on our website for thirty (30) days when it has been amended. The amended Privacy Policy is effective when posted. Your continued use of the website after changes are posted means you accept those changes.

Contact Us

Questions or concerns about this Privacy Policy or Team CarePal’s information handling practices may be directed to:

Team CarePal Privacy Officer
Email: admin@teamcarepal.com