"Who is Eligible for Invoicing? If you are already on Home Care, and require support services, you can contract your Case Manager to discuss whether or not Invoicing is a good option for you. If you’re not already on Home Care, the first step in exploring Invoicing is to arrange an initial Home Care assessment. An assessment involves meeting with a Case Manager to get information about your health history, the extent to which you can manage your own care, and how much help you have from family and friends. At the end of the process the Case Manager will work with you and your family to develop a care plan which outlines what additional professional and support services are needed and care be provided by Home Care. Invoicing can be considered when the following conditions are met; • You meet the general eligibility criteria for Home Care services. • Invoicing is a suitable mode of service delivery as determined by a Home Care assessment. • Invoicing does not conflict with any other Home Care policy or Home Living Service Agreement. • Invoicing does not create conflict of interest for you or the care provider, such as if you are residing in a home type setting owned by the care provider. • You require a predictable level of service and are not subject to frequent acute episodes which create unstable service requirements. (Exceptions may be made for palliative and pediatric clients). • You or your legal representative is willing and able to assume the responsibilities associated with Invoicing including the responsibilities of directing your own care. If Invoicing is not a viable option, the Case Manager will work with you to explore other service options to meet your needs."